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Frequently Asked Questions

  • How to enable Flash player in Google Chrome
  • I keep losing in these tournaments! What do I do?
  • How are my opponents selected?
  • When will the next event / storyline continuation / update be released?
  • Other frequently asked questions
  • How can I get the daily gift from the official game community?

Technical issues

  • The game won’t load. What do I do?
  • How can I clear my browser's cache?
  • How do I update Adobe Flash Player?
  • How to Make a Screenshot

General questions about the game

  • Equipment & Outfits
  • Mercenaries
  • Tournaments
  • Ranked Battles
  • Heroes
  • Resource Production & Town Buildings
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Payments

  • Payment issues

Security

  • My page has been hacked/banned. What do I do? Can you transfer the progress from my old account to a new one?

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