Frequently Asked Questions

• I keep losing in these tournaments! What do I do?
• How are my opponents selected?
• When will the next event / storyline continuation / update be released?
• Other frequently asked questions
• How can I get the daily gift from the official game community?

Technical issues

• The game won’t load. What do I do?
• How can I clear my browser's cache?
• How do I update Adobe Flash Player?
• How to Make a Screenshot

General questions about the game

• Equipment & Outfits
• Mercenaries
• Tournaments
• Ranked Battles
• Heroes
• Resource Production & Town Buildings

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Payments

• Payment issues

Security

• My page has been hacked/banned. What do I do? Can you transfer the progress from my old account to a new one?